Return Policy

Item(s) are available for return once they have shipped. All merchandise returned must have original tags attached, be unused in sellable condition and accompanied by proof of purchase.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you any refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please get in touch with us first at costumercare@zeymella.com before sending your purchase back to us.

Items marked "Final Sale" are not eligible for return or exchanged and are not subject to price adjustment.

Our returns take up to 10-14 business days to process after we receive the package.Please note that it may take additional time to post your account depending on your bank or financial institution.